Insurance Enrollment Continues At Healthy Level During Open Enrollment

In week two of Open Enrollment for 2018, 876,788 people selected plans using the platform. As in past years, enrollment weeks are measured Sunday through Saturday.
Every week during Open Enrollment, the Centers for Medicare & Medicaid Services (CMS) will release enrollment snapshots for the platform, which is used by the Federally-facilitated Exchanges, the State Partnership Exchanges, and some State-based Exchanges. These snapshots provide point-in-time estimates of weekly plan selections, call center activity, and visits to or
The final number of plan selections associated with enrollment activity during a reporting period may change due to plan modifications or cancellations. In addition, the weekly snapshot only reports new plan selections and active plan renewals and does not report the number of consumers who have paid premiums to effectuate their enrollment.
Definitions and details on the data are included in the glossary. Platform Snapshot Week 2 Nov 5 – 11 Cumulative Nov 1-11
Plan Selections 876,788 1,478,250
New Consumers 208,397 345,719
Consumers Renewing Coverage 668,391 1,132,531
Consumers on Applications Submitted 1,569,712 2,921,211
Call Center Volume 757,217 1,284,263
Calls with Spanish Speaking Representative 56,174 91,539 Users 3,677,831 5,788,238 Users 112,600 164,957
Window Shopping Users 355,164 648,219
Window Shopping Users


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